What is physiotherapy?

​Physiotherapy is a multifaceted healthcare profession dedicated to helping people to maximize their ability to move throughout their lifespan. Physiotherapy is anchored in movement sciences and thereby identifies functional movement disorders that occur due to injury, illness, over use or under use and aims to enhance or restore function of multiple body systems. Physiotherapists are committed to a holistic approach to maintaining or improving health, lifestyle and quality of life through a broad range of therapeutic interventions.

Physiotherapy is about improving function.

What kind of training does a Physiotherapist have?

Currently, in Canada, Physiotherapists graduate with an Undergraduate Degree then a Masters Degree from an accredited university. 

How are Physiotherapists regulated?

REGISTERED Physiotherapist means that they are members in good standing with the College of Health and Care Professionals of BC. This organization regulates all Physiotherapy Professionals within the province under the Health Professions Act of British Columbia. Most Physiotherapists belong to their professional associations: Canadian Physiotherapy Association and the Physiotherapy Association of British Columbia. 

Do I require a referral?

Referrals are accepted, but are not required; some insurance providers require that you have a referral so please check your policy.

What is the cost?

The fee for service varies depending on the type of service you require.  Please contact us for more information. 

Is the service covered by MSP?

Only those MSP beneficiaries with premium assistance status are eligible for a combined annual limit (each calendar year) of 10 visits shared between physiotherapy, acupuncture, massage therapy, naturopathy, chiropractic and non-surgical podiatry. Please call for prices.

What if I have a WorkSafe BC claim?

Cedar River Physiotherapy does not directly Bill to WorkSafe BC, Clients will be required to pay up front the costs for physiotherapy visits then will have to submit their receipts to WorkSafe BC for reimbursement of services. We are not sending reports to WSBC, if a report is required the patient will have to pay for the chart notes and be reimbursed. Please Check with WSBC prior to booking an appointment to make sure you are covered and will get reimbursed. There are other clinics in town who do bill directly to WSBC.

What if I was in a motor vehicle accident and have an ICBC claim?

Currently we are unable to work with ICBC claims. Please contact one of the other Physiotherapy clinics to assist you with your claim.

What should I bring to my appointment?

• Your care card to your first appointment.
• If you have had any X-Ray, CT Scans, MRI, Bone Scans or Ultrasounds - please bring the reports if you have a copy.
• If you are a post-surgical patient -  please bring the surgical report.
• Shorts - if you are being treated for a back, hip, knee, ankle or foot problem.
• Tank-top, loose fitting top and/or sports bra – if you are being seen for a neck, shoulder, elbow or arm issue.
• Reading glasses - to fill out intake forms
• ​Running Shoes - for running assessments
  

Do you refer to other specialists?

We have worked with a number of health care professionals over the years. We have fostered many connections with specialists, clinical experts and other allied health practitioners from around the province and will make recommendations to both you and your family physician.

Will you be in contact with my doctor?

We will contact your family doctor on an as needed basis. 

Do you direct bill for extended health benefits?

We do not direct bill to any insurance company for any health benefits. We will bill directly for patients that present a post surgical voucher from one of the provincial health authorities.

If you have a question that is not addressed here, please contact our client care team...they would be happy to help you.